Location: Lakewood, CO
Job Type: Hourly
Reports to: Owner / Taproom Leadership

About WestFax Brewing Company

WestFax Brewing Company believes in “Beer Liberated from Recipes, Rules, and Restraints.” We are an independent craft brewery with a passion for creative, high-quality beer and authentic community connection. Our flagship taproom is located in Lakewood, Colorado, with a second taproom in Colorado Springs.

As we’ve grown, WestFax has focused on creating welcoming, unpretentious taprooms built around good beer, good people, and reasons to come back regularly. Community events, recurring programming, and a strong neighborhood feel are central to how our taprooms operate.

From classic styles to more experimental offerings, our beers are brewed with intention and curiosity, without being bound by rigid formulas or trends.

Role Summary

The Taproom Ambassador is a bartending-first, on-shift leadership role focused on delivering a best-in-class taproom experience and supporting revenue growth through strong execution, hospitality, and consistency.

When ownership or management is not present, the Taproom Ambassador is the person in charge on shift. This role is expected to execute all on-shift standards, lead the team during service, and ensure the taproom operates smoothly.

This is not an administrative or salaried management role. The responsibility lives on the floor.

Schedule & Hours

• Average 25–35 hours per week

• 4–5 shifts per week

• Shift lengths vary (open, mid, close)

• Weekend availability required

• Expected presence on key nights (Trivia, Loyalty Club, peak weekends)

Compensation

• $14/hour + tips

• Beer & Merch Allowance

Core Responsibilities

1. Guest Experience & Service (Primary)

• Deliver friendly, efficient, and consistent service

• Create a welcoming environment for regulars and first-time guests

• Confidently speak to beer offerings, events, and taproom programming

• Maintain a clean, organized bar and taproom during shifts

2. On-Shift Leadership & Execution

When scheduled, the Taproom Ambassador is responsible for running the shift.

• Lead the team during service

• Direct flow, coverage, and pacing on the floor

• Ensure service standards and procedures are followed

• Make real-time decisions to keep service smooth

• Serve as the primary point of escalation during the shift

This role has on-shift authority, but not off-shift administrative responsibility.

3. Training & Standards

• Help train new bartenders on:

  • POS usage

  • Taproom standards

  • Opening and closing procedures

  • Trivia, Loyalty Club, and other recurring programs

  Reinforce standards consistently during shifts

  • Correct issues in real time and lead by example

  • Communicate recurring issues or training gaps to ownership

4. Revenue Support

• Execute promotions, events, and programming as scheduled

• Support upselling and add-on opportunities where appropriate

• Encourage repeat visits through strong hospitality and awareness of upcoming events

• Help ensure key nights are executed at a high level

Role Scope Clarification

For clarity, this role does not include:

• Scheduling or labor planning

• Hiring, firing, or formal discipline

• Inventory ordering or vendor coordination

• Marketing strategy or event planning

• Administrative or off-shift responsibilities

All responsibilities are on-shift and execution-focused.

Who This Role Is For

• A confident, reliable bartender

• Comfortable being in charge on shift

• Enjoys leading through action, not titles

• Cares about consistency, standards, and guest experience

• Understands that strong execution drives repeat business

Who This Role Is Not For

• Candidates seeking a management title or salary

• Anyone looking for primarily off-shift or administrative work

• Those uncomfortable leading peers during service

Why This Role Is Important

A great taproom experience doesn’t happen by accident. This role exists to ensure that when guests walk in, the taproom runs well, feels welcoming, and gives them a reason to come back — whether ownership is present or not.

Growth Path

If taproom performance improves, this role may:

• Gain additional hours

• Expand scope

• Increase base pay

• Evolve into a broader management role

Growth is earned through performance, not assumed.

This role exists to improve taproom performance. Compensation increases only if performance improves.

How to Apply:

Send your resume, a short cover letter explaining why you would be a fit for this role, and your three favorite beers and why to info@westfaxbrewingcompany.com with the subject line: Taproom Ambassador

WestFax Brewing Company is an equal opportunity employer. We welcome applicants of all backgrounds and identities to apply.